Customer Service Representative BWI Airport | Reimagined Parking | Handshake

Location: BWI Airport
Title: Customer Service Representative
Shift: Varying (Daytime Hours)
Hourly Pay: $16
Position is comparable to a shuttle greeter
*You will need to be comfortable standing and in an outdoor setting during your shift.

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.