[Remote] Field Service Engineer 2- Hawthorne, CA Top Secret Clearance Required

October 5, 2026

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Note: The job is a remote job and is open to candidates in USA. Dell Technologies provides customer-focused technical services supporting the installation, configuration, maintenance, troubleshooting, and repair of its products. The Field Service Engineer 2 supports installations, maintenance, testing, data collection, quality control, issue resolution, and collaboration with customers and product teams.

Responsibilities

Create and run tests under guidance; prepare setups and instrumentation
Assist with template updates and maintenance of case repositories
Run QC on logs (units, references, metadata) and package results for reviews
Track tasks, versions, and approvals in workflow tools

Skills

2+ years of related experience in a professional role or equivalent experience
Proficiency with tools and diagnostics; accuracy in data entry and documentation
Organized and detail‑oriented; follow SOPs and safety standards
Ability to translate inputs into clear results and iterate quickly on feedback
Clear communication and collaboration skills across teams
Top Secret Clearance is required
Bachelor's degree in Engineering Technology or related field
Exposure to ITIL practices or OEM product training

Company Overview

Dell Technologies provides essential infrastructure for organizations to build their digital future. It was founded in 2016, and is headquartered in Round Rock, Texas, USA, with a workforce of 10001+ employees. Its website is

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