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Remote MSP Level 2 IT Support Technician
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Remote MSP Level 2 IT Support Technician
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Vertical Talent Solutions is seeking a Level 2 Helpdesk Technician to provide advanced IT support for multiple client environments from Dover, NH. The role emphasizes ownership of escalated tickets, collaboration with senior engineers, and hands-on troubleshooting across Microsoft 365, AD/Entra ID, networking, and cloud services.
You will work with Windows workstations, servers, and related business applications, while documenting solutions and communicating clearly with clients.
