[Remote] Sr. Director/Team Lead US Oncology Customer Engagement Platform Strategy and Enablement

Note: The job is a remote job and is open to candidates in USA. Pfizer is a global biopharmaceutical company seeking a senior leader to support the US Oncology Customer Engagement Platform. The role develops strategic and operating plans, provides insights and operational enablement, le Team Epic, manages cross-functional initiatives, and oversees resource allocation, governance, and organizational development across the Oncology commercial organization.

Responsibilities

• Generate critical business insights that informs the strategic and executional priorities for the organization
• Identifies innovative and transformative approaches to advancing our customer engagement model, in partnership with the CEP Lead and CEP LT
• Le all strategic operational and portfolio activities across the U.S. Oncology Field Organization including operating plan, strategic plan, and deployment
• Prioritizes the adoption of AI within the organization and applies it as an enabler of the CEP organization’s success, with a future-focused mindset
• Le team that analyzes, and reviews data across Oncology to track performance and drive accountability for execution against business priorities
• Responsible for overseeing, organizing, and facilitating all cross-brand national sales operational matters, including Incentive Compensation (IC), National/POA meetings, Training, Compliance, , as well as other operational areas
• Coordinates alignment and discussion of cross commercial group communication for the CEP organization (CEP Lead, 4 National Sales Directors, and Oncology Account Group Lead)
• Establish appropriate governance for CEP initiatives and proactively identify, assess, escalate, and mitigate operational, compliance, data-privacy, technology, and execution risks, including the responsible use of AI and analytics
• Lead and develop a team of 5 direct reports to enable the success of the US ONC CEP organization
• Collaborate on commercial strategies across the US Commercial oncology organization, with an enterprise mindset to deliver business and patient impact
• Foster and develop growth and development initiatives and programs across CEP to Empower Our People, in close partnership across functions, including PX
• Represents US Oncology operations in various cross-enterprise customer facing initiatives
• Work with Oncology Portfolio Acceleration on key business insights and commercial strategies to innovate and maximize execution and impact
• Serve as a connection point with CEP enablement le and various CMO functions, to drive adoption and uptake of tools, capabilities, and resources that will maximize impact
• Identify, innovate, implement, and sustain culture initiatives and capabilities development in partnership with CEP leadership
• Cultivates strong relationships across the CEP organization, including leaders, to ensure alignment to CEP priorities and connectivity within and across the entire organization
• Le Budget Tracking to ensure CEP alignment to plan
• Le Op Planning, providing organization, structure and relevant data to help inform decision making, while partnering closely with Finance
• Actively manages and le Directors to manage respective Oncology CEP expenses and budget
• Evaluate strategic and operational tradeoffs across competing CEP priorities and provide recommendations on resource allocation and budget decisions across CEP priorities

Skills

• Position requires at least 12 years of experience in US pharmaceutical, Biotech, or consultant experience in sales and/or marketing (or like functions), with demonstrated success working collaboratively across different parts of the organization
• 1st line supervisory experience required
• Documented ability to lead innovation and develop partnerships to build on business opportunities and organizational capabilities
• Demonstrated success in a highly fast-paced setting managing a team of diverse colleagues in multi-disciplinary positions
• Demonstrated analytical and problem-solving skills required
• Demonstrated ability to navigate across Pfizer to achieve BU objectives
• Strong project and program management skills, including change leadership
• Must have proven ability to manage complex situations in a matrix organizational structure through the participation in or leadership of cross-functional teams, together with strong team membership skills
• Strong organizational skills and attention to detail; ability to lead through influence
• Strong executive presence, including oral and written communication skills
• Excellent follow-through and highly communicative style required
• Demonstrated business acumen, strategic thinking abilities, and financial acumen
• Strong judgment in prioritization, escalation, enterprise trade-off decisions, data governance, and the responsible use of AI and digital platforms
• Comfortable working with Senior Leaders; competence in developing senior leadership presentations
• Sensitivity, discretion and confidentiality
• Candidates must be authorized to be employed in the U.S. by any employer
• U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future
• This position requires permanent work authorization in the United States
• 5 years of experience in operations, analytics, and leading organizational strategy strongly preferred
• Direct work experience within the Oncology therapeutic area and US Oncology organization strongly preferred
• Experience working with Organized customers such as Payer, GPO, SPP, IDN, LPNs
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide

Benefits

• Participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary
• Eligibility to participate in Pfizer’s share based long term incentive program
• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility
• US Remote work arrangement

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