Job Description: Process the end-to-end accounts receivable process and ensure timely, accurate invoicing Execute customer-centric collections strategies using NetSuite and Tesorio Apply and post ACH, wire, credit card, and Stripe payments Research and resolve unapplied cash, chargebacks, and short-pays Issue credit and debit memos and manage customer credit holds and limits Analyze AR trends, aging reports, collections performance, and key metrics Support month-end and year-end close activities and reconcile AR-related accounts Use NetSuite and SuiteBilling to execute billing operations, troubleshoot issues, and improve processes Prepare audit schedules, reconciliations, billing support, and SOX documentation Use AI and automation to streamline AR workflows and improve forecasting Collaborate with Sales, Customer Success, Account Managers, and Sales Operations Work effectively in a fully remote setting Requirements: 5+ years of experience in accounts receivable, billing, collections, or a related role Extensive experience with NetSuite ERP and SuiteBilling is highly preferred Strong analytical skills Exceptional communication with a customer-focused approach to collections Ability to work independently and excel in a remote work environment Proficiency in Microsoft Excel and Google Sheets Experience with Salesforce, Zendesk, Tesorio, Gmail, and Stripe is a plus Detail-oriented and highly organized, with the ability to manage multiple priorities Familiarity with SaaS business models and subscription billing is preferred Comfortable adopting AI and automation tools Must be able to pass a federal, state, county background check Must complete a local in-person verification Must be able to work in the United States; Automox cannot sponsor work visas Benefits: Bonus Equity for Full-Time Employees 401K Match Flexible PTO Generous sick time policy Comprehensive Health Plans with generous employer contributions 100% Company-paid Short Term/Long Term Disability and Life Insurance Company HSA Contribution: $100-$200 per month based on tier $25 per month Lifestyle Spending Account Internet Reimbursement - $50/month $500 Home office stipend $10k Adoption Benefit Comprehensive Family Planning Covered on Meritian Medical Plan Fully remote work arrangement