Social Impact Manager

Job Description:

• Manage GitLab for Nonprofits and GitLab for Education end to end
• Build and manage relationships with nonprofit organizations, universities, and program members
• Oversee day-to-day operations for both programs, streamline processes, and improve operational efficiency
• Lead internal program communications, manage applicant inquiries, and maintain partnerships with verification providers
• Develop ways to evaluate, track, and report on progress against program objectives and GitLab's broader social impact goals
• Assist nonprofit and university community members with product implementation and connect applicants to appropriate support resources
• Partner with Sales and Marketing to grow program membership and improve renewal rates
• Create advocacy resources and collaborate on case studies, webinars, blog posts, and spotlights
• Track industry trends, conduct benchmarking, and establish best practices for social impact and community initiatives

Requirements:

• Experience managing corporate social responsibility, social impact, community advocacy, or related programs
• Experience managing in-kind donation programs
• An analytical, data-driven approach to building community programs
• Written and verbal communication skills, including the ability to translate complex concepts into clear, engaging messages
• Organizational skills, creative problem-solving, and resourcefulness, with the ability to prioritize work, meet deadlines, and maintain attention to detail
• Experience initiating and leading projects across internal and external stakeholders through cross-functional collaboration
• Technical acumen, including the ability to use GitLab and address technical requests
• Proficiency in Salesforce

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support