Lead the way, every day: Work side-by-side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
Support that sticks: Whether it's welcoming new starters or coaching seasoned colleagues, you'll be the go-to for guidance, training, and building skills that last.
Customers come first (and come back): Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you'll help make sure the store is a place customers and colleagues love to be.
Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.
Have experience supervising others in a fast-paced retail or hospitality environment
Be confident supporting colleagues and leading by example on the shop floor
Demonstrate the following key skills and behaviours:
Ability to prioritise and organise daily tasks effectively
A strong focus on delivering great customer service
Clear and confident communication with both customers and colleagues
Ability to guide and support others to meet store standards and targets
Package Description
Salary & Hours
£32,032 FTE
This role and location qualifies for a £3,000 FTE Regional Allowance. This allowance is non-contractual and non-transferable.
44 hours per week
Employee Benefits
Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
Contributable company pension scheme
10% store discount at all our retail stores
Death in Service Benefit (on completion of 12 months service)
Long service recognition scheme
Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
Access to our in-house training programmes delivered face-to-face and through our online learning platforms
MyHB colleague benefits platform with access to:
Discounts UK wide on retail, leisure, hospitality venues
Employee Assistance Programme with 24/7 confidential counselling and advice line
Low cost voluntary insured health cash plans and cancer cover